Returns & refunds

Last updated: November 2, 2026

We want you to be satisfied with your purchase. This page summarizes how returns, refunds, and order issues are typically handled. Specific products may have additional conditions shown on the product page or in your order confirmation.

Before you order

Original paintings are one of a kind and commissions are made to order. Please confirm size, framing, and delivery details with us before placing your order. Cancellations may be limited once a commission has started or the artwork has shipped.

Damaged or incorrect shipments

If your order arrives damaged or is not what you ordered, contact us promptly using the phone or email in the site footer. We will work with you and the carrier to document the issue and determine the right remedy, which may include repair, exchange, or refund where appropriate.

Returns and restocking

Where a return is accepted, it may be subject to restocking fees, return freight, and the item being in original condition and packaging. Commissioned works may not be returnable.

Refunds

Approved refunds are processed to the original payment method when possible. Timing depends on your bank or card issuer after we issue the credit.

Contact

For return or refund questions, reach us through the contact options in the site footer and include your order number if you have one.